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Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find local business info on the web, you need a way to see what your clients and prospects are saying and a platform to join the conversation.

Reputation Management allows you to take control of your brand’s online presence by allowing you to correct your business listings, monitor and manage reviews, observe what competitors are doing, and much more.


Features & Benefits

Reputation management brings all of the factors that contribute to your brand’s online presence into one place. We've made it easy for you to take control of your online reputation.

Monitor Reviews​

Receive an alert the moment a review is submitted on all of the most popular review site

Generate Reviews​

Easily gather new reviews from delighted customers and ensure that negative reviews stay moderated.

Advanced Listening

Find “mentions” on news, blogs, and social networks to get the full picture of what people are saying about you and your law practice.

Monitor Web Presence

View the accuracy of your brand’s listing data across the web on all of the major directories and citations.

Social Media Monitoring​

Save time by using one platform to monitor and analyze your social media efficacy.

Competitor Insights​​

Monitor what your competition is doing online and build strategies to gain more customers in your area.

Frequently asked questions

The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way brands are being defined and how fast their reputations spread – for better or for worse.

Presence management is making sure that prospects can find the right information about your business online. Correct and consistent listings across directories, review sites, and social networks is crucial.

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. 72% of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and businesses need to be paying attention.

Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If you don’t fall into that category, there’s a good chance you’re losing prospects to your competitors. To avoid losing customers, it’s important to continuously generate positive reviews while managing the negative ones.

For local businesses, having a steady stream of recent reviews is crucial. 73% of consumers say reviews written more than 3 months ago aren’t relevant anymore. Customers want to see reviews that relate to the business as it is today.  Also, posting undated reviews just doesn’t persuade savvy consumers.

Get your business found on search engines, social networks, mobile apps, navigation systems, and more. Contact Us